Over 74 percent of consumers expect companies to respond to comments and messages on social networks within 24 hours – but very few brands have a well thought-out strategy for this. Community management has long been more than just replying to comments: It is the strategic foundation for customer loyalty, brand trust and organic growth […]
Social media marketing for tax accountants – advertising on Facebook, content for Instagram, explainer videos for YouTube, where do you actually start? Similar to social media marketing for banking and finance, understanding taxes, whether tax accountants for businesses or individuals, is critical to the success of social media campaigns. Community, channel, advertising, learn about social […]
Understanding Instagram Algorithm – A topic this week: The Instagram algorithm. These are the three factors to consider! Plus, Social Media Hoffmann clarifies why community management is the beginning of everything – matching the algorithm, because interaction is important. Future Biz reports this week: the chronological Instagram feed returns. Are users happy? All the social […]
Community Management ist nicht das Beantworten von Kommentaren — das ist Kundenservice. Community Management im strategischen Sinn ist das aktive Aufbauen einer loyalen Gruppe von Menschen die eine Marke verteidigt, weiterempfiehlt und als Teil ihrer eigenen Identität betrachtet. Der Unterschied zwischen einer Community und einer Audience ist fundamental: eine Audience konsumiert, eine Community identifiziert sich. […]
4.9 / 5.0
average of the last 12 months. Survey after consultation – online, by telephone or on site.