Social Listening: What is being said about your brand?

Social listening means tracking trends and conversations about your brand and industry. It’s how you find out what your customers think of you. These are valuable insights to optimize marketing strategies and decisions and shape future campaigns. Social Listening vs. Social Monitoring Social listening shows why something is said and social monitoring provides information about […]

Re-targeting: Addressing visitors again

After targeting, comes re-targeting, an important term in online marketing. In this process, Internet users visit your website or click on your product and are targeted with targeted advertising while surfing the web. Advertisers want to use this reminder feature to increase website conversions. Types of re-targeting ads These are the three types of re-targeting […]

Opt-In / Double-Opt-In: What is it? Generate leads for email marketing

You hear the term opt-in mainly in the context of email marketing and email funnels. Opt-in means that a user signs up for an email list. Typically on a website or in an online store. In Europe, there is also the double opt-in as a requirement. This means that users must confirm that they have […]

Lead: Lead Generation for Email Lists – Quickly Explained

Lead – lead generation is a marketing term, in our context especially in online marketing and email marketing. A so-called lead, is a qualified (verified, verified) contact with a prospect who is interested in a brand or product. What do you do with a lead? Email Funnel After a lead has been generated, typically via […]

Key Performance Indicators (KPI): Reporting! CPM, CPC, PPC & Co. – success factors

Key Performance Indicators (KPI) – The various analysis options within social networks and, in particular, the extremely precise addressing of target groups (age, interest, place of residence, etc.), allow campaigns to be evaluated very precisely. But what does KPI actually mean? What does KPI mean? Quickly explained Simply explained: The abbreviation KPI stands for “Key […]

Customer loyalty: Reduce brand, awareness + store abandonments (sales)

Increase customer loyalty – How do you increase the loyalty of your own customers without personally knocking on their front door or writing letters like in 1992? The most efficient method currently is social media marketing, in 3 ways or methods. 1) Active community management, i.e. news, comments, etc. on it 2) Advertising in social […]

IHK: Chamber of Industry and Commerce training (continuing education)

Social Media IHK – Yes, there are actually also certifications of the IHK, here an example of the IHK Cologne to the Social Media Manager/in (further training). However, this is not a classic, 3-year vocational training, but a further training of the IHK to the social media manager, or manager. Training with social media component […]

Earn money! Get rich quick? Practical example car cleaner / place an advertisement

Earn money – In the Social Media Wiki we also answer “simple” questions. This includes, for example, this frequently asked question: How can I earn money with social media? Marketing Job or Do It Yourself Many roads lead to Rome. You could train to become a social media manager, then work as a social media […]

Freelancer: External staff for more power, tasks, costs & Co.

Freelancers – Not every order can be handled by the company’s own employees. If there are order peaks or orders that lie outside the company’s own area of expertise, freelancers are called in. Freelancer as external employee tool Freelancers then take care of individual projects on a self-employed basis. Companies like to book freelancers because […]

Shitstorm! What does it mean? + prominent example

Shitstorm – After our little digression on the subject of fail and trolls on the social web, here is another very, very important term: the shitstorm! Since 2013, the word Shitstorm is in the Duden. The word “shitstorm” actually only exists in German-speaking countries – so it is not an invention from the USA. Shitstorm […]