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	<title>Branding &#8211; Social Media Agency</title>
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	<description>Social Media One ist Ihre Agentur für TikTok, Instagram, LinkedIn und Influencer Marketing. Content, Werbung und Strategie aus einer Hand.</description>
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		<title>Naming: How a Good Brand Name Is Created</title>
		<link>https://socialmediaagency.one/naming-how-a-good-brand-name-is-created/</link>
		
		<dc:creator><![CDATA[Stephan M. Czaja]]></dc:creator>
		<pubDate>Wed, 24 Dec 2025 11:17:12 +0000</pubDate>
				<category><![CDATA[Wiki]]></category>
		<category><![CDATA[Branding]]></category>
		<category><![CDATA[Marketing gratuito]]></category>
		<category><![CDATA[Marketing orgánico]]></category>
		<guid isPermaLink="false">https://socialmediaone.de/naming-how-a-good-brand-name-is-created/</guid>

					<description><![CDATA[A brand name is often the first point of contact a person has with a company—even before the logo or website. Choosing the right name therefore plays a key role in determining whether a brand is immediately understood or requires further explanation. It is closely linked to brand architecture, because a name must also fit [&#8230;]]]></description>
										<content:encoded><![CDATA[<p>A brand name is often the first point of contact a person has with a company—even before the logo or website. Choosing the right name therefore plays a key role in determining whether a brand is immediately understood or requires further explanation. It is closely linked to <a href="https://socialmediaagency.one/brand-architecture-brand-architecture-positioning-and-strategic-brand-development/" data-type="post" data-origin="de" data-origin-url="/?p=109394" data-id="115617">brand architecture</a>, because a name must also fit within a potential product family and should not <a href="https://socialmediaagency.one/block-no-longer-see-people-and-profiles/" data-type="post" data-origin="de" data-origin-url="/?p=7336" data-id="7696">preclude</a> future expansions from the outset.</p>
<h2>What Makes a Good Brand Name</h2>
<p>A viable name is short enough to work in conversation and in search results, doesn’t sound out of place in the target language, and can be secured as a domain and<a href="https://socialmediaagency.one/user-name-id-allocation-and-marking-tag/" data-type="post" data-origin="de" data-origin-url="/?p=9921" data-id="9931">social media handle</a>. More importantly, it must not infringe on any existing trademark rights.</p>
<blockquote>
<p>Check the name not only against national trademark registries but also against European and international ones—a mistake at this stage will cost you five-figure sums and precious time later on. Many agencies underestimate the cost of a thorough search, but it pays for itself immediately.</p>
</blockquote>
<p>Many name ideas fail not because of a <a href="https://socialmediaagency.one/creativity-in-social-media-marketing-ideas-frameworks-and-tools-for-creative-campaigns/" data-type="post" data-origin="de" data-origin-url="/?p=112874" data-id="116887">lack</a> of <a href="https://socialmediaagency.one/creativity-in-social-media-marketing-ideas-frameworks-and-tools-for-creative-campaigns/" data-type="post" data-origin="de" data-origin-url="/?p=112874" data-id="116887">creativity</a>, but because of a lack of legal due diligence upfront—when a supposedly unique name turns out to be already protected, and the entire process has to start over.</p>
<ul>
<li>Test Pronounceability by Saying the Name Out Loud</li>
<li>Check for negative associations in target countries</li>
<li>Memorability: Name is remembered after hearing it just once</li>
<li>Analyze Google Trends and search volume before finalizing</li>
</ul>
<h2>Different Approaches to Naming</h2>
<p>Names can be broadly divided into several categories: descriptive names, which directly refer to the product or service; associative names, which evoke a feeling or image without literally naming the product or service; and made-up words, which offer maximum legal flexibility but require an explanation at first. Each approach has advantages and disadvantages: Descriptive names are immediately understandable but often difficult to protect, while made-up words are unique but require explanation at first.</p>
<ul>
<li>Descriptive names: Deutsche Telekom, Allianz Insurance</li>
<li>Associative names: Apple, Nike, Mercedes-Benz</li>
<li>Coined terms: Google, Xerox, Kodak have become generic terms</li>
<li>Check international availability and secure domain names</li>
<li>Conduct target audience tests before making a final decision</li>
</ul>
<h2>Typical Process for Choosing a Name</h2>
<ul>
<li>Brand Values as a Framework for the Name Search</li>
<li>Creatively developing multiple naming directions</li>
<li>Pronunciation and meaning in other languages</li>
<li>Checking trademark law and domain availability</li>
<li>Conduct a pilot phase with target audience feedback in advance</li>
</ul>
<h2>Naming and Brand Perception</h2>
<p>A name conveys expectations even before the first point of contact. It influences how reputable, youthful, or high-quality a <a href="https://socialmediaagency.one/brand-definition-structure-and-strategic-importance-in-marketing/" data-type="post" data-origin="de" data-origin-url="/?p=112918" data-id="116574">brand</a> is perceived—as studies on <a href="https://socialmediaagency.one/brand-perception-how-consumers-experience-and-evaluate-a-brand/" data-type="post" data-origin="de" data-origin-url="/?p=112961" data-id="116111">brand perception</a> consistently show. A name that doesn’t align with the brand’s actual positioning creates friction that is nearly impossible to overcome later on, even with expensive marketing campaigns. A young, playful company with a very sober, technical name, for example, must constantly work against the first impression created by the name in its communications.</p>
<ul>
<li><a href="https://socialmediaagency.one/typography-in-print-choosing-fonts-for-flyers-posters-and-brochures/" data-type="post" data-origin="de" data-origin-url="/?p=119946" data-id="122162">Typography</a> and Pronunciation Influence Trustworthiness</li>
<li>Check for cultural associations before launch</li>
<li>A name change costs 3–5 times more than developing a new name</li>
<li>Phonetic quality improves memorability by 40%</li>
<li>Clarify domain availability and trademark conflicts early on</li>
</ul>
<h2>Common Mistakes in Naming</h2>
<p>Many companies decide on a name too early, without testing it against competitors, <a href="https://socialmediaagency.one/target-group-what-is-it-definition-meaning-in-marketing/" data-type="post" data-origin="de" data-origin-url="/?p=52576" data-id="55055">their target audience</a>, and international markets. Others choose a term that is too generic, which later cannot be protected as a distinct brand because too many similar names exist in the same market segment. There is also often a lack of connection to <a href="https://socialmediaagency.one/corporate-identity-public-image-communication-and-structure-for-your-company/" data-type="post" data-origin="de" data-origin-url="/?p=14935" data-id="15560">the corporate identity</a> developed later on, resulting in a mismatch between the name and the visual identity. A structured naming process avoids precisely these pitfalls and lays a foundation on which a brand can be built over the years without the name itself becoming an obstacle to growth.</p>
<ul>
<li>Brand name must be verifiable on Google/DPMA</li>
<li>Ensure pronunciation and spelling can be verified internationally</li>
<li>Check domain availability before making a decision</li>
<li>Secure social media handles on all platforms</li>
</ul>
<h2>Consider International Sustainability Early On</h2>
<p>Anyone even considering the possibility of international expansion should take a broad approach to naming from the very beginning. A name that sounds perfectly fine in German-speaking countries may take on unexpected meanings in other languages or simply be difficult to pronounce. Conducting an early review in the most important target markets prevents the need to change a brand name—which has already become established—during international expansion, a change that would entail considerable effort in terms of brand recognition, legal protection, and existing communications.</p>
<ul>
<li>Check domain availability in key markets in advance</li>
<li>Test phonetic compatibility with target languages</li>
<li>Check for cultural connotations in Asia and Arab countries</li>
<li>Secure international trademark protection before market launch</li>
</ul>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Building brand awareness on social media: Strategy and measures</title>
		<link>https://socialmediaagency.one/building-brand-awareness-on-social-media-strategy-and-measures/</link>
		
		<dc:creator><![CDATA[Caren]]></dc:creator>
		<pubDate>Fri, 12 Dec 2025 16:42:14 +0000</pubDate>
				<category><![CDATA[Brand Awareness]]></category>
		<category><![CDATA[Brand awareness]]></category>
		<category><![CDATA[Branding]]></category>
		<category><![CDATA[Branding Social Media]]></category>
		<category><![CDATA[Build up reach]]></category>
		<category><![CDATA[Content Marketing]]></category>
		<category><![CDATA[CPM]]></category>
		<category><![CDATA[Impressionen]]></category>
		<category><![CDATA[Markenbekanntheit]]></category>
		<category><![CDATA[Marketing Strategie]]></category>
		<category><![CDATA[Reichweite]]></category>
		<category><![CDATA[Reichweite Aufbauen]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Top Of Funnel]]></category>
		<guid isPermaLink="false">https://socialmediaone.de/building-brand-awareness-on-social-media-strategy-and-measures/</guid>

					<description><![CDATA[73 percent of all purchasing decisions begin with a brand search &#8211; if you are not visible during this first impulse, you will lose customers before your own page is even loaded. Brand awareness on social media is not a nice-to-have, but the basis of every digital marketing strategy. In this guide, you will learn [&#8230;]]]></description>
										<content:encoded><![CDATA[<p><strong>73 percent of all purchasing decisions begin with a brand search</strong> &#8211; if you are not visible during this first impulse, you will lose customers before your own page is even loaded. Brand awareness on social media is not a nice-to-have, but the basis of every digital marketing strategy. In this guide, you will learn which channels, content and measures systematically build your brand awareness &#8211; and how to measure progress with clear KPIs.</p>
<h2>What brand awareness means on social media</h2>
<p>Brand awareness describes the degree to which a target group knows, recognizes and associates a brand with certain characteristics. On social media, it&#8217;s not just about being seen &#8211; it&#8217;s about being present at the right moments, with the right people, with the right message. The difference between reach and true brand awareness lies in repetition, consistency and emotional connection.</p>
<div class="smo-highlight">
<ul>
<li>Brand awareness = familiarity + recognition + emotional association</li>
<li>Social media is the most important channel for organic brand building today</li>
<li>Measurable via impressions, reach, share of voice and brand mentions</li>
<li>Building works through consistency, not through individual viral moments</li>
<li>Combination of organic content, <a href="https://socialmediaagency.one/paid-vs-organic-social-media-what-makes-sense-when/" data-type="post" data-origin="de" data-origin-url="/paid-vs-organic-social-media-strategie-vergleich/" data-id="107076">paid ads</a> and <hiddenlink href="https://socialmediaone.de/b2b-influencer-marketing-strategie-thought-leader/" data-type="post" data-origin="de" data-origin-url="/b2b-influencer-marketing-strategie-thought-leader/">influencer cooperations</hiddenlink></li>
</ul>
</div>
<p>Many companies confuse brand awareness with vanity metrics. Thousands of followers are of little use if the target group does not associate the brand with specific values, products or feelings. Real awareness is created where content is regularly consumed, shared and commented on &#8211; and where users have the brand in mind even without a direct reason to buy.</p>
<p>For an in-depth analysis of which platforms generate the greatest reach in your industry, we recommend taking a look at the <a href="https://socialmediaagency.one/agency/" data-type="page" data-origin="de" data-origin-url="/?page_id=53" data-id="2795">social media agency services</a> that develop individual strategies for sustainable brand building.</p>
<h2>The most important channels for brand awareness</h2>
<p>Not every platform is equally suitable for brand awareness. The choice of the right channel depends on the target group, industry and content format. These four platforms have proven to be particularly effective:</p>
<p><strong>Instagram</strong> is the leading platform for visual brand identity. Stories, reels and the Explore feed make it possible to reach target groups that are not yet familiar with the brand. The algorithm rewards high engagement rates with organic distribution. Reels in particular currently achieve the highest <a href="https://socialmediaagency.one/organic-reach-facebook-instagram-youtube-and-virality/" data-type="post" data-origin="de" data-origin-url="/organische-reichweite-facebook-instagram-youtube-und-viralitaet/" data-id="9970">organic reach</a> on the platform.</p>
<p><strong>TikTok</strong> offers the strongest organic discovery rate of all platforms. The for-you-page algorithm allows completely unknown brands to reach millions of users in a short space of time &#8211; without an existing audience. The key is authentic, entertaining content that blends seamlessly into the feed.</p>
<p><strong>LinkedIn</strong> is the first choice for B2B brands, <a href="https://socialmediaagency.one/recruiting-marketing-attracting-talent-via-social-media/" data-type="post" data-origin="de" data-origin-url="/recruiting-marketing-social-media-talente-gewinnen/" data-id="106959">employer branding</a> and thought leadership. Here, companies build trust through expertise &#8211; less through entertainment, more through knowledge and positioning. CEO posts, case studies and industry commentary create lasting brand awareness among decision-makers.</p>
<p><strong>YouTube</strong> is the ideal medium for in-depth brand stories. Tutorials, behind-the-scenes videos and documentaries build long-term trust. YouTube content has a significantly longer half-life than other platforms &#8211; once a video has been published, it can generate reach for years.</p>
<h2>Awareness metrics: What you should really be measuring</h2>
<p>Brand awareness can be measured &#8211; provided you know which KPIs are actually relevant. The following table shows the five most important awareness metrics with descriptions and suitable measurement tools:</p>
<table>
<thead>
<tr>
<th>Metrics</th>
<th>Description</th>
<th>Tool</th>
</tr>
</thead>
<tbody>
<tr>
<td><strong>Impressions</strong></td>
<td>How often a piece of content has been displayed &#8211; regardless of whether the same user sees it multiple times. Measures the raw visibility of a brand in the feed.</td>
<td>Meta Business Suite, <hiddenlink href="https://socialmediaone.de/linkedin-company-page-optimieren-reichweite-leads/" data-type="post" data-origin="de" data-origin-url="/linkedin-company-page-optimieren-reichweite-leads/">LinkedIn</hiddenlink> Analytics, TikTok Analytics</td>
</tr>
<tr>
<td><strong>Range</strong></td>
<td>Number of unique users who have seen a piece of content at least once. Qualitatively more valuable than impressions, as duplicates are filtered out.</td>
<td>Meta Insights, Hootsuite, Sprout Social</td>
</tr>
<tr>
<td><strong>Share of Voice</strong></td>
<td>Proportion of brand mentions compared to the competition within an industry or on a topic. Shows how dominant the brand is in public perception.</td>
<td>Brandwatch, Mention, Talkwalker</td>
</tr>
<tr>
<td><strong>Brand Mentions</strong></td>
<td>Direct counting of mentions of the brand name, hashtag or related terms across all platforms. Organic mentions are more valuable than paid mentions.</td>
<td>Google Alerts, Mention, Sprinklr</td>
</tr>
<tr>
<td><strong>Brand Recall</strong></td>
<td>Proportion of users who can spontaneously recall the brand after seeing an advertisement. Measured via brand lift studies or surveys &#8211; the most direct awareness indicator.</td>
<td>Meta Brand Lift, Google Brand Lift, Nielsen</td>
</tr>
</tbody>
</table>
<p>Those who regularly track these metrics not only understand the current status of brand awareness &#8211; but also recognize which measures are actually working. You can find details on other measurable key figures in the article on social media KPIs for companies.</p>
<h2>Strategy: How to systematically build awareness</h2>
<p>Brand awareness is not created by a single viral post. It is the result of a consistent strategy over weeks and months. Three pillars form the foundation:</p>
<p><strong>1. consistent visual identity:</strong> colors, fonts, imagery and tonality must be consistent across all channels. Users should immediately associate a post with the brand even before they read the account name. Brand guidelines are not bureaucratic overhead &#8211; they are the basis for recognition.</p>
<p><strong>2. content rhythm and planning:</strong> regularity beats virality. A company that publishes high-quality content three times a week will build up more awareness in the long term than one that produces an elaborate campaign burst every six months. A structured content calendar is not a luxury, but a basic requirement.</p>
<p><strong>3. community interaction:</strong> responses to comments, reactions to brand mentions, active participation in discussions &#8211; all of this reinforces the brand image. Algorithmically, platforms favor accounts with a high engagement rate, which in turn increases organic reach.</p>
<blockquote class="smo-quote">
<p><strong>Agency tip:</strong> Don&#8217;t start with all channels at the same time. Choose one or two platforms on which your target group is most active, build up a real presence there &#8211; and only then scale up to other channels. Too many channels at the same time lead to inconsistent quality and burn budget without any lasting effect.</p>
</blockquote>
<p>The article on <hiddenlink href="https://socialmediaone.de/social-media-roi-berechnen-formel-beispiele/" data-type="post" data-origin="de" data-origin-url="/social-media-roi-berechnen-formel-beispiele/">calculating social media ROI</hiddenlink> explains how to plan this strategy with a clear budget and what cost-per-result you can expect.</p>
<h2>Paid and organic: the right combination</h2>
<p>Organic reach alone is not enough for most brands to achieve measurable awareness quickly. The combination of organic content and targeted paid outreach is the most effective way to achieve both short and long-term results.</p>
<p><strong>Organic:</strong> Authentic content, community building, SEO-optimized profiles, hashtag strategies, collaborative posts with partners and employees. Organically built awareness is more sustainable, but slower.</p>
<p><strong>Paid reach:</strong> Awareness campaigns on Meta, TikTok or YouTube Ads turn on the reach turbo. CPM-optimized campaigns (cost per mille) are the standard bidding for awareness targets. Particularly effective: video views campaigns that bring a maximum number of users into contact with a strong brand message.</p>
<p><strong>Influencer marketing:</strong> Collaborations with creators increase awareness, especially among hard-to-reach target groups. <hiddenlink href="https://socialmediaone.de/micro-influencer-marketing-strategie-unternehmen/" data-type="post" data-origin="de" data-origin-url="/micro-influencer-marketing-strategie-unternehmen/">Micro-influencers</hiddenlink> (10,000-100,000 followers) often achieve better engagement rates than mega-influencers &#8211; at significantly lower costs. Find out more in the article <a href="/influencer-marketing-kosten-preise-unternehmen/">Influencer marketing costs and prices</a>.</p>
<p>The optimal mix depends on the industry, target group and available budget. A rough rule of thumb is: 60 percent organic, 30 percent paid awareness, 10 percent influencer cooperations &#8211; adapted to seasonal priorities.</p>
<p>The guide to <hiddenlink href="/?p=105994" data-type="post" data-origin="de" data-origin-url="/organische-reichweite-social-media-erhoehen-strategie/">increasing organic reach on social media</hiddenlink> shows you how to maximize your organic reach before investing in paid.</p>
<h2>Content formats with the highest awareness effect</h2>
<p>Not all content formats are equally effective for awareness. In practice, these formats have the highest reach and brand impact:</p>
<p><strong>Short-form video (Reels, TikTok, Shorts):</strong> Currently the strongest format for organic discovery. Videos under 60 seconds are preferred by all platform algorithms and achieve on average 3x more reach than static posts. The first image and the first two seconds decide whether a user continues watching or scrolls.</p>
<p><strong>Carousel posts:</strong> Carousels achieve above-average engagement rates on Instagram and LinkedIn. The reason: platforms see the time a user spends on a post as a positive signal. Carousels keep users longer &#8211; the algorithm rewards this with higher reach.</p>
<p><strong>Stories and ephemeral content:</strong> Stories on Instagram and Facebook have a short half-life of 24 hours, but offer the opportunity to be present on a daily basis without overcrowding the regular feed. Interactive elements such as polls, quizzes and questions significantly increase the interaction rate.</p>
<p><strong><a href="https://socialmediaagency.one/user-generated-content-by-creator-influencer-let-content-be-created/" data-type="post" data-origin="de" data-origin-url="/user-generated-content-creator-influencer-inhalte-erstellen-lassen/" data-id="56557">User Generated Content</a> (UGC):</strong> Content that customers create themselves is worth its weight in gold for brand awareness. Authentic user posts about a hashtag or a challenge spread the brand organically into new networks &#8211; without a media budget. Brands such as GoPro or Airbnb have built up their brand awareness largely through UGC.</p>
<p><strong>Live formats:</strong> LinkedIn Live, Instagram Live and <a href="https://socialmediaone.de/tag/youtube-live/">YouTube Live</a> ensure direct contact with the community. Algorithms prefer live content and proactively show it to active followers &#8211; which greatly increases organic reach in the short term.</p>
<h2>Avoid common mistakes when building awareness</h2>
<p>Many companies invest considerable budgets in social media without achieving measurable awareness results. The causes are usually the same:</p>
<p><strong>Lack of consistency:</strong> If you post every day for a month and then take a break for three weeks, you lose algorithmic advantages and community momentum. Regularity is more important than occasional top posts.</p>
<p><strong>Too many sales posts:</strong> social media users don&#8217;t follow brands to see advertising. Those who only post products and offers lose followers and reach. The 80/20 rule applies: 80 percent value-added content, 20 percent direct sales messages.</p>
<p><strong>No clear target group definition:</strong> Awareness measures without a clear picture of the target group fall flat. Age, interests, platform affinity and content preferences must be known before the first post is created.</p>
<p><strong>Ignoring comments and messages:</strong> Community management is not a bonus, it&#8217;s a duty. Companies that respond to comments signal to both users and algorithms that the account is active and relevant.</p>
<p><strong>Lack of tracking:</strong> Awareness activities without measurement are a waste of budget. If you don&#8217;t know which posts are generating reach, you can&#8217;t make data-based decisions. Even simple monthly reports help to identify trends and adjust the strategy.</p>
<p>The article on <hiddenlink href="https://socialmediaone.de/social-media-roi-berechnen-formel-beispiele/" data-type="post" data-origin="de" data-origin-url="/social-media-roi-berechnen-formel-beispiele/">calculating social media ROI</hiddenlink> explains how to set up professional reporting and which metrics are really crucial, <hiddenlink href="https://socialmediaone.de/social-media-roi-berechnen-formel-beispiele/" data-type="post" data-origin="de" data-origin-url="/social-media-roi-berechnen-formel-beispiele/">with a formula and examples</hiddenlink>.</p>
<h2>Frequently asked questions</h2>
<div class="one-faq">
<div class="one-faq-item">
<div class="one-faq-q">How long does it take to build measurable brand awareness on social media?</div>
<div class="one-faq-a">With a consistent strategy, the first measurable results &#8211; increasing impressions, more brand mentions, growing follower numbers &#8211; are usually visible after three to six months. Real brand awareness in the target group typically takes twelve to eighteen months of continuous work. Paid campaigns can significantly accelerate the process.</div>
</div>
<div class="one-faq-item">
<div class="one-faq-q">Which platform is most effective for brand awareness?</div>
<div class="one-faq-a">That depends on the target group and industry. For B2C brands with a younger target group, TikTok is currently the most effective platform for organic discovery. For B2B brands, LinkedIn is the first choice. Instagram works well for visually strong brands across all industries. In most cases, a combination of two to three platforms makes more sense than focusing on just one.</div>
</div>
<div class="one-faq-item">
<div class="one-faq-q">How much budget should I plan for awareness campaigns?</div>
<div class="one-faq-a">To get started, 500 to 1,500 euros per month is sufficient for a focused awareness campaign on one platform. For systematic brand building on several channels, you should plan on spending between 3,000 and 8,000 euros per month. The decisive factor is not the total budget, but the efficiency of the expenditure &#8211; CPM (cost per mille) is the most important benchmarking value for awareness campaigns.</div>
</div>
<div class="one-faq-item">
<div class="one-faq-q">Can I build brand awareness without paid media?</div>
<div class="one-faq-a">Yes, but it takes much longer. Organic building via high-quality content, community engagement and influencer collaborations is possible and sustainable &#8211; but requires a lot of time and consistent work. Paid campaigns speed up the process considerably and make it possible to reach new target groups who are not yet familiar with the brand.</div>
</div>
<div class="one-faq-item">
<div class="one-faq-q">How do I measure whether my awareness measures are working?</div>
<div class="one-faq-a">The most important KPIs are: Reach (unique users), impressions, share of voice compared to competitors, organic brand mentions and &#8211; for paid campaigns &#8211; brand lift studies. Monthly reports with trend analysis help to document progress and adjust the strategy if necessary. Social media monitoring tools such as Brandwatch or Mention automate most of the tracking.</div>
</div>
</div>
<p class="smo-related"><strong>More on the topic:</strong> <hiddenlink href="https://socialmediaone.de/community-management-social-media-unternehmen-strategie/" data-type="post" data-origin="de" data-origin-url="https://socialmediaone.de/community-management-social-media-unternehmen-strategie/">Community management</hiddenlink> &#8211; <a href="https://socialmediaagency.one/increase-organic-reach-on-social-media-what-else-works/">Organic reach</a> &#8211; <hiddenlink href="https://socialmediaone.de/social-media-monitoring-tools-unternehmen-strategie/" data-type="post" data-origin="de" data-origin-url="https://socialmediaone.de/social-media-monitoring-tools-unternehmen-strategie/">Brand monitoring</hiddenlink> &#8211; <a href="https://socialmediaagency.one/performance-marketing-roas-conversion-and-measurable-results/">Performance marketing</a> &#8211; <hiddenlink href="https://socialmediaone.de/social-media-strategie-grossunternehmen/" data-type="post" data-origin="de" data-origin-url="https://socialmediaone.de/social-media-strategie-grossunternehmen/">Social media strategy</hiddenlink></p>
<h2>Related articles</h2>
<ul>
<li><a href="https://socialmediaagency.one/agency/" data-type="page" data-origin="de" data-origin-url="/?page_id=53" data-id="2795">Social media agency: services and collaboration</a></li>
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		<title>Customer loyalty: Reduce brand, awareness + store abandonments (sales)</title>
		<link>https://socialmediaagency.one/customer-loyalty-reduce-brand-awareness-store-abandonments-sales/</link>
		
		<dc:creator><![CDATA[Stephan M. Czaja]]></dc:creator>
		<pubDate>Sun, 12 Dec 2021 15:36:40 +0000</pubDate>
				<category><![CDATA[E-Commerce]]></category>
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		<category><![CDATA[Customer loyalty]]></category>
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					<description><![CDATA[Increase customer loyalty &#8211; How do you increase the loyalty of your own customers without personally knocking on their front door or writing letters like in 1992? The most efficient method currently is social media marketing, in 3 ways or methods. 1) Active community management, i.e. news, comments, etc. on it 2) Advertising in social [&#8230;]]]></description>
										<content:encoded><![CDATA[<p>Increase customer loyalty &#8211; How do you increase the loyalty of your own customers without personally knocking on their front door or writing letters like in 1992? The most efficient method currently is social media marketing, in 3 ways or methods. 1) Active <a href="https://socialmediaagency.one/community-management-the-ao-for-influencers-and-companies/" data-type="post" data-origin="de" data-origin-url="/?p=7338" data-id="7684">community management</a>, i.e. news, comments, etc. on it 2) Advertising in social networks, i.e. paid, additional reach through ads and especially important for <a href="https://socialmediaagency.one/e-commerce-agency-marketing-strategy-search-engine-optimization-seo-google-ads/" data-type="post" data-origin="de" data-origin-url="/?p=16298" data-id="16581">e-commerce</a> optimization 3) Retargeting, because this can reduce sales cancellations = increase in sales. The more paths to the customer, the more optimal the data treasure, the better!</p>
<h2>Reach: Many contact points = very good</h2>
<p>We just want to give a little food for thought on our <a href="https://socialmediaagency.one/blog/" data-type="page" data-origin="de" data-origin-url="/?page_id=1519" data-id="2814">social media blog</a> today!</p>
<p>Which means:</p>
<blockquote><p>Customer loyalty in social networks through permanent ads</p></blockquote>
<p>Social media management is great for customer engagement.</p>
<p>One way to do that is through activity on your channel, but even better is through <a href="https://socialmediaagency.one/social-ads-running-ads-tiktok-youtube-instagram-and-facebook/" data-type="post" data-origin="de" data-origin-url="/?p=39148" data-id="39277">social ads</a>!</p>
<h3>Customer loyalty effect: TV advertising as a role model</h3>
<p>According to the principle &#8220;a lot helps a lot&#8221;, through the permanent and target group-specific placement of advertising, you can remind people on Facebook, Instagram, Youtube &amp; Co. of your brand on a daily basis.</p>
<h3>Brand image and brand building through frequent contacts</h3>
<p>The same effect occurs with classic marketing in city centers, but also on TV. When we see an advertising poster for a long time, we eventually pay attention to it. If it then doesn&#8217;t change immediately after a few days, the brand remains in our memory. This is how brands have become extremely established as a concept over the decades; just think of &#8220;Tempo&#8221; instead of handkerchief or the famous &#8220;Blubb&#8221; in spinach.</p>
<blockquote><p>On TV, this attention is called airtime. The more airtime, the better.</p></blockquote>
<p>The &#8220;blubb&#8221; of the 2000s:</p>
<div class='avia-iframe-wrap'><iframe title="Iglo Werbung Verona Pooth 2000" width="1333" height="1000" src="https://www.youtube.com/embed/gY9ZvaXNrqM?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></div>
<p>Of course, the same concept can also be applied to service offers from companies or special offers for existing customers. Wouldn&#8217;t it be great if regular customers were the first to hear about something new from your company? With social media you can. At any time, 24 hours a day, 7 days a week and regardless of location.</p>
<p>With social apps, always and everywhere reachable / responsive:</p>
<p><img fetchpriority="high" decoding="async" class="alignnone size-full wp-image-35367" src="https://socialmediaone.de/wp-content/uploads/2021/10/berlin-strasse-freundinnen-suchen-news-app-werbung-schalten-social-media-agentur-facebook-youtube-tiktok-instagram.jpg" alt="" width="1200" height="800" /></p>
<h2>Aborted sale: get users back</h2>
<p>Directly another practical example in e-commerce. Because customer loyalty does not only exist in relation to your brand.</p>
<h3>User adds Nike sneaker to shopping cart and cancels</h3>
<p>The simplest case: A user goes to your online store and looks at shoes. The user decides on a brand, for example Nike. A sneaker in size 42, white color. He adds the sneaker to the shopping cart, but then cancels and goes to another website or social network &#8211; your customer is lost.</p>
<p>Order not?</p>
<p>This is where retargeting comes into play. Here&#8217;s how it works:</p>
<h3>Retargeting process: Addressing the user again</h3>
<p>The typical procedure:</p>
<ul>
<li>User visits your social media profile / website / e-commerce</li>
<li>Tracking pixel registers the user</li>
<li>User leaves your online presence</li>
<li>User visits Social Network X</li>
<li>Suddenly your ad appears in Social Network X</li>
</ul>
<p>Works for Nike, Adidas and all other brands:</p>
<p><img decoding="async" class="alignnone size-full wp-image-33702" src="https://socialmediaone.de/wp-content/uploads/2021/10/balenciaga-triples-streetstyle-hose-schuhe-logo-hand-strase-sneaker-pants-shoes-street.jpg" alt="" width="1200" height="800" /></p>
<h2>Customer loyalty: 3 ways of optimization</h2>
<p>There are several ways you can increase customer loyalty through social media activities:</p>
<ol>
<li>Active community management &#8211; news, comments, etc.</li>
<li>Advertising on social networks &#8211; Paid (additional) reach</li>
<li>Retargeting &#8211; Reduce sales dropouts</li>
</ol>
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